ibis Styles Heraklion Central 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 916 أراء

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26 Koroneou, & Agiou Titou Street, 71202 HERAKLION, Greece

الوصف

الإقامات المتوفرة لدينا

موقع الفندق

ibis Styles Heraklion Central

26 Koroneou, & Agiou Titou Street
71202 HERAKLION
Greece

نظام تحديد المواقع العالمي (GPS):35.340829, 25.135683

الهاتف
فاكس +30 281 110 0002

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

MAIN RESTAURANT

Throughout the day, our restaurant offers a great selection of a la carte options for lunch and dinner. All gastronomic options are inspired by the healthy and nutritious Mediterranean cuisine.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  916 أراء

تقييم TripAdvisor  4.5/5  444 أراء

2023 شهادة تميّز

Lack of professionalism and respect!

ملاحظة Tripadvisor 1.0/5

odysseasx2019 تقييم TripAdvisor المعتمد

This was my second time visiting the hotel. Location is good and the room was spacious and clean. But that was it... The bed was a disaster. They put 2 single beds together and 3 more layers on top of them so they can pass as a king bed. The result is that you keep falling in a gap between the two beds. Very uncomfortable! (see photo) Tv in the room is very old. There is no connectivity of any kind. You cannot watch Netflix or any other platform neither to connect your phone so you can watch anything by casting from it. You can only watch local channels. The Pc that they have for guests was not working. I asked the front desk on my arrival if I can use a pc because I need to work on a pdf for 2 minutes and to send an email, and that was not possible. One emergency red light was blinking inside our room for 7 days and 7 nights. Even though I informed the front desk about it I believe it is still blinking until now. (see photo) The marble drain of the shower is broken to many pieces. It is dangerous because you can cut your feet there. (see photo) There are two Lifts, the one was making a noise begging for maintenance (got it on video). Besides all that, the worst thing about our stay there, was the receptionist (Anna). On our first day there we woke up at 8:25 in the morning to the sound of hammers and drills. The amount of noise was unbearable. I called the front desk, they told me they will check it out and never called me back. One hour after (hammers still working) I went down with my wife and my 7 year old kid. I asked one receptionist what was going on with that noise. I wanted to know if there was some kind of an emergency repair or if that situation is going to be repeated the next morning. The receptionist was polite and apologizing while explaining the situation. That was the time Mrs Anna, who was typing on a pc next to us, decided to cut in our conversation (without minding to look at us while speaking at any time!!!) saying: "how many days is this gentleman's reservation because we do not mind if he wants to go and find another Hotel". I was furious with the impoliteness, the attitude and the lack of professionalism. The next time Mrs Anna interrupted our conversation was with the same attitude and again without looking at us. When I told her that she should at least look at me while she speaks to me, she was ironic. This type of behaviour is unaccepted, she should try another job that has nothing to do with talking to guests. The day we where checking out she saw us approaching the front desk and said "How unlucky for you, you will have to check out with me now", I remained calm and said "Goodmorning", then she did not reply but asked her colleague next to her to check me out and went away!

Still a chain hotel group and not personal.

ملاحظة Tripadvisor 3.0/5

Craigp0017 Couples - تقييم TripAdvisor المعتمد

We stayed in the building removed from reception over the restaurant and street. Some noise into the night from the street but not bad as it was raining and early in the summer season. No view from our window. Room was spacious, bed comfortable and bathroom was enormous with a separate toilet. Location is handy to the museum, shopping, restaurants and the waterfront. Down side was our room missed being serviced. Not a show stopper but was in our price paid. And the second morning breakfast didn’t have a hot food offering, only continental for two tour groups. Again, not a show stopper but was in our room rate we paid.

Close to shops and restaurants

ملاحظة Tripadvisor 3.0/5

Suehyla I تقييم TripAdvisor المعتمد

The hotel needs to hire a concierge, as a tourists arriving in a large island like Crete you need some help. The ladies at the front were trying their best but they don't have answers for most of the questions we had. I recommend trying to get a sea view room. The back side of the hotel is very busy until late hours of the night. The beds and pillow could definitely be better . The washroom is well done and the shower has good water pressure. Close to shopping and many restaurants/cafes.

Poor

ملاحظة Tripadvisor 2.0/5

Voukefalos Solo travel - تقييم TripAdvisor المعتمد

There were two positives. The view from the balcony towards the harbour was great. The bed was also comfortable, which was a relief after a day of travelling. The negatives were numerous. The door to my room didn't lock, and the knob to put the lock in place was detachable (in the wrong way). The knob to switch from the hand-held shower head to the fixed shower head was also detachable, though it was possible to switch between the two with gentle coaxing. Staying with the bathroom, there was a bottle of body lotion that was 3/4 used, presumably by other guests. The shower was like a cave, with no lighting save for that already in the bathroom. In the rest of the room, there was a strange brown stain on the curtain. The top sheet of the bed was ripped at the top right corner and was also stained. Overall, a poor experience. For most guests, this hotel is probably a three star experience. Mine was a two star experience.

Centrally located, clean, comfortable hotel

ملاحظة Tripadvisor 5.0/5

John P تقييم TripAdvisor المعتمد

This hotel is centrally located and very convenient for the heart of town with good access to the port area, to restaurants and the museum and in the morning it took no more than 10 minutes or so to the airport. Our room was large, clean and comfortable with very good bed, large and with beautifully textured clean crisp sheets, great shower and bathroom and a small balcony with views through to the sea. Breakfast was good with plenty of choices and ours was made available early for our early morning airport departure. We would strongly recommend this hotel especially if you need parking because a serviced parking facility with reduced rates for hotel patrons occupies the basement.

بالاشتراك مع TripAdvisor

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مشغّل بواسطة Trustyou

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الاطلاع على الفندق
جميع فنادقنا في Heraklion

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.